Return Policy
At Silwish and Baba Shyam Giri Jewels, we strive to ensure that you are completely satisfied with your purchase. However, please carefully review our return policy below as we have a No Return Policy except in cases of certain eligible circumstances.
1. Eligibility for Returns
You may return items within [X] days of receiving your order only if:
- The product is damaged or defective.
- The wrong item was sent to you.
- The item does not match the description on our website.
Please note, we do not accept returns for reasons other than the ones listed above.
2. Return Process
To initiate a return for eligible reasons, please follow these steps:
- Contact our customer service at silwishjewels@gmail.com within the return window.
- Provide your order number and a brief description of the reason for the return.
- We will provide you with instructions on how to return the item.
3. Return Shipping Costs
- If the return is due to a damaged, defective, or incorrect item, we will cover the return shipping costs.
- We do not accept returns for any other reasons, including preference or change of mind.
4. Refund Processing Time
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original payment method within [X] business days.
5. Exclusions
The following items are not eligible for return:
- Customized or personalized items unless they are defective.
- Items returned after the specified return window.
6. No Return Policy
Please note that Silwish and Baba Shyam Giri Jewels have a No Return Policy except for cases of damaged, defective, or incorrect items as stated in the eligibility for returns section. We encourage customers to carefully review their orders before finalizing the purchase.
7. Contact Us
For any questions regarding our return policy or to initiate a return, please contact us:
Email: silwishjewels@gmail.com
Phone: +91 9560299595